Refund policy

We prioritize safety and hygiene for all consumable products.

Returns

Due to the nature of nutraceutical products, returns are accepted only if:

  • Product is damaged or defective

  • Incorrect product delivered

Conditions

  • Must be reported within 48 hours of delivery

  • Product must be unused and in original packaging

Refunds

  • Approved refunds will be processed within 5–7 business days

  • Refund will be issued to the original payment method

Non-Returnable Items

  • Opened or used products

  • Products purchased during clearance/sale

Cancellation Policy 

  • Orders can be cancelled before dispatch only

  • Once shipped, orders cannot be cancelled

Refunds for cancelled orders are processed within 5–7 business days